OBJECTIVE

I seek a position that will allow me to expand my experience in network design, implementation, and administration.

Azulstar, Inc., Grand Haven, MI
01/2009 - 03/2010 Sr. Network Technician

At Azulstar I was responsible for ensuring everyday network performance and assisted installers with technical issues. In addition, I worked with business customers to integrate with, or replace, their existing Internet connection with our wireless technologies. I was also responsible for keeping all FCC registrations up to date, assisted with secondary projects, and helped with new network deployments.

Homewood Suites by Hilton, Grand Rapids, MI
06/2007 - 07/2009 Front Desk Associate

As with my previous position my primary responsibilities were checking guests in and out of the hotel, assisting with reservations, and maintaining daily account balances. In addition to these basic duties I also managed our rewards billing system by submitting, tracking, and following up on our reward guest stays to ensure we were reimbursed by our franchisee.

Hampton Inn / Days Inn, Grand Rapids, MI
06/2002 - 06/2007 Front Desk Associate / Night Auditor

My primary responsibilities were checking guests in and out of the hotel, assisting with reservations, and maintaining daily account balances. I also managed our Direct Billing and Accounts Receivables system that entailed preparing statements and invoices, applying discounts or penalties to accounts and working with our corporate office to write off bad accounts. My final duty was to help implement the transition from one hotel brand to another and ensure that all accounts were properly transferred into the new hotel management system.     • First year in Anderson, IN

Master of Science (Pending 2012)
Major: Information Systems Management
Ferris State University, Big Rapids, MI

Bachelor of Science (2010)
Major: Computer Information Systems
Ferris State University, Big Rapids, MI

Associate of Arts w/ MACRO (2007)
Major: Computer Applications / Network Admin
Grand Rapids Community College, MI

Proficiency in the following systems: Alvarion WiMAX, Redline WiMAX, DragonWave, Proxim, MikroTik RouterOS, Cisco IOS, Sipura and SiP VoIP, FreeRADIUS, Nagios, Windows XP, Vista, 7 and Server (2000-2008), Mac OS, Linux, FCC ULS, Basic HTML, PHP, MySQL, C++

• Boy Scouts of America

- Eagle Scout

- Order of the Arrow

- Jr. Assistant Scoutmaster

• GRCC Dean’s List

- Winter 2006, Fall 2007, Winter 2007

• Ferris State University Dean’s List

- Fall 2007, Spring 2008